Contact us

Email is the fastest way to reach us, and it reaches the people who build and run the platform.

Email

identist@vilnek.in

We read every message. Include your clinic name and, if you already have an account, the email you signed in with — it lets us find your practice without a back-and-forth.

Send an email

Registered office

Vilnekplex, Rajmandir Complex,
Aaimata Road, Surat,
Gujarat 395010, India

Post reaches us here. For anything time-sensitive, email is far faster.

What to write to us about

Clinic onboarding

Setting up a new practice, importing existing patients, training your team.

Laboratory integration

Connecting a dental laboratory to the clinics that send it work.

Dental colleges

Academic quotas, student logs and supervised clinical records.

Premium & billing

Domain registration, clinic mailbox, hosting, SSL, app builds, invoices and subscription questions.

Privacy requests

Access, correction or erasure of personal data. See our Privacy Policy.

Security reports

If you believe you have found a vulnerability, email us before disclosing it publicly. We will respond.

Response time

We aim to reply within one working day. Premium provisioning — domain, mailbox, hosting and app builds — completes within 24 hours of payment.