Suppliers keep every dental clinic running, yet most order systems treat them as an afterthought. iDentist.Live gives distributors their own free workspace — catalogue, warehouse and order board — inside the same network their clinic customers already use.
Clinics order from your catalogue inside iDentist.Live; you confirm, pack, dispatch and record delivery on one board; both sides see the same order. Product listings, clinic orders and records are free, with no limit on the number of orders. Optional paid services are only for your own branded web address, hosting, SSL and Google Workspace.
A supplier view made for dental goods
The supplier dashboard shows the value of open orders, connected clinics, low-stock alerts and the orders waiting for you. Catalogue, warehouse, reports, expenses and administration each have their own screen.
Each product can carry exactly what a clinic needs to know: maker, shade, size, pack, HSN/GST details and delivery terms. Precision matters — a wrong shade or pack size can upset a patient’s appointment even when the box “shipped on time”.
The real iDentist.Live screen, with demo data — no real patients.
From the clinic’s need to your action
The clinic browses dental categories in Shopping and places an order. You receive it on your board, confirm what is in stock, pack it, send it and record the delivery.
If you are short, say so clearly: send part now, the rest later, or offer an alternative that the clinic approves. Both sides refer to the same order number instead of rebuilding the story from phone calls and screenshots.
The real iDentist.Live screen, with demo data — no real patients.
Stock and tax still need care
A good order board cannot fix a messy catalogue. Check what is really available — minus what is already promised — before you accept an order. At packing, confirm the item, pack, batch and expiry where it matters. Invoices must show the right tax and the goods actually sent.
iDentist.Live makes these steps visible; you and your tax adviser stay responsible for classification and business decisions.
Free for every distributor
Product listings, clinic orders and records are free, with no limit on the number of orders. Optional paid services are only for your own branded web address, hosting, SSL and Google Workspace.
A new distributor can join a clinic network without first agreeing a fee per order, then decide later whether its own branding would help.
Try it in the demo
Open the clinic’s Shopping and the supplier dashboard in the free demo. Find a made-up product, check its unit and details, place an example order, then follow the supplier’s confirm and packing steps. Ask: what happens if the quantity, price or date changes? A good test ends with the clinic matching the goods to the order and the bill.
The real iDentist.Live screen, with demo data — no real patients.
A real example: a short delivery
A clinic orders ten syringes of a composite shade, but only six are ready. A weak system shows “available” and leaves a salesperson to explain later. In iDentist.Live the supplier confirms six, offers the other four later — or an approved alternative — and records the clinic’s choice before packing. The box is checked against the order, and the bill shows exactly what was sent.
Things worth tracking:
- Order fill rate and on-time dispatch.
- Wrong-item, damage and return cases.
- Time taken to sort out a problem with a clinic.
Questions people ask
Is the supplier workspace a separate app?
No. It is a workspace inside the same iDentist.Live app, linked to the clinics’ orders.
Is there a limit on orders in the free version?
No. Listings, clinic orders and records are free with no order limit.
Does the software decide GST for me?
No. You and your adviser check classification and current rates; the app organises the items and invoices.